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Credit Voucher Terms & Conditions

  • Credit vouchers cannot be redeemed either fully or in part for cash, returned for a refund, have their balances consolidated to a new credit voucher
  • If your purchase exceeds the value of the credit voucher, balance must be paid by cash, bank transfer or online payment
  • Credit vouchers can be replaced if lost or stolen, please inform as soon as possible by contacting our office
  • We reserve the right to cancel a credit voucher if we deem such action necessary. If so, we may either provide a replacement credit voucher of equivalent value unless we suspect fraud in relation to a credit voucher. The credit voucher remains our property.
  • Before buying, selling, or using this credit voucher, the current holder or the future holder of this credit voucher must confirm our availability for photo and video production.
  • Before buying, selling, or using this credit voucher, the current holder or the future holder of this credit voucher must informing us about the transaction happening for this credit voucher ownership for our internal records.
  • We cannot guarantee our availability for booking if no date available.
  • Bookings are considered successful after we validate your credit voucher via official email from @bernardopictura.com domain email
  • Valid credit voucher number must be in form of registration number : XX-XXX-XX
  • Official contact : hello@bernardopictura.com
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